Last updated: April 2026
These terms and conditions govern the sale and supply of packaging products by Sackora ("we", "us", "our") to the buyer ("you", "your"). By placing an order, you agree to these terms.
All quotations are valid for 30 days unless otherwise stated. Prices are subject to change based on raw material costs and exchange rates. Orders are confirmed upon written acceptance and deposit payment (where applicable).
Custom orders (printing, sizing, lamination) require artwork approval before production begins. Changes after production starts may incur additional charges. Custom orders are non-refundable.
Delivery dates are estimates and not guaranteed. We are not liable for delays caused by factors beyond our control, including but not limited to shipping disruptions, customs delays, or force majeure events. Risk of loss transfers to the buyer upon delivery to the carrier.
Payment terms are net 30 days from invoice date for approved accounts. New accounts may require prepayment or deposit. Late payments are subject to interest at 1.5% per month.
Claims for defective products must be made within 14 days of delivery with supporting documentation (photos, description of defect). We will replace defective products at no charge upon verification. Returns of non-defective products are subject to a restocking fee.
Our liability is limited to the value of the products supplied. We are not liable for indirect, consequential, or incidental damages arising from the use of our products.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
For questions about these terms, contact us at sales@sackora.com or 1-855-527-7225.
